Help Center > Digital Media Transfer

Digital Media Transfer

For information regarding the pricing for Digital Media Transfer and the rest of our services, please refer to our Price List .

We are able to transfer the following formats and devices:
  • USB drives
  • Data CD/DVDs (file storage only)
  • Digital Memory Cards: SD Memory Cards, SDHC, miniSD, miniSDHC, microSD, microSDHC, MultiMediaCard, MMCplus, MMCmobile, RS-MMC, RS-MMC DV, Memory Stick, Memory Stick PRO, Memory Stick Duo, Memory Stick PRO Duo, Memory Stick PRO-HG Duo, xD-Picture Card, xD Type M/M+, xD Type H, CompactFlash

Supported file types:
  • Video files: MPEG, MPG, MP4, AVI, MOV, WMV, 3G2, 3GP, AVCHD, DV, M4V, MOD, MPE, M2TS, MTS, TS, VOB, VRO
  • Image files: BMP, GIF, JPG, JPEG, JPE, JIF, JIFF, JFI, PNG, TIF, TIFF (up to 36 megapixel images)

There is no size or footage limit for USB. In most cases, your entire order will be transferred to a single USB, but if your order exceeds our USB storage capacity, you will receive additional USBs at no additional charge. Up to 90 minutes of video or 771 picture files will fit on a DVD. If your device contains more files, we will create additional discs to include all your files.

Your Digital Media Transfer includes a Digital Copy with MemoryCloud online access where you have the ability to view, download, and save the transferred video to Google Photos (available for 60 days after your order is processed). You also have the option to add a USB or DVD copy. Your Digital Media Transfer includes a personalized DVD or a USB, and a Digital Copy with MemoryCloud online access where you have the ability to view, download, order copies, and save the transferred video to Google Photos (available for 60 days after your order is processed)

USB copies will contain the following:
  • MP4 video file of each digital video (maximum resolution of 1920x1080)
  • JPEG image file of each digital image*
DVD copies will contain the following:
  • DVD resolution slideshow movie of your digital images/videos (each image will be displayed for 7 seconds)
  • DVD chapters created at natural scene breaks
  • DVD case with thumbnail images of each chapter
  • Title, theme, and background music (if selected)
  • 3 music video trailers (1 minute each)

*Images >36 megapixels are not transferred.


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